“The number of proof of concepts and opportunities are huge here. We are doing some work using predictive analytic platforms for the banking and financial services sector like adding a NLP solution virtual assistant on top of existing platforms,” he said. One area where this could be implemented was to assist personal finance advisors with information related to financial markets or clients. Lindsey joined the company earlier this year from Hewlett-Packard Enterprises where he was leading digital transformation for the firm globally.
Acquisitions are another area of focus. A few months ago, group company Incessant Technologies acquired a majority stake in BPM architecture services firm RuleTek to strengthen its North America presence and digital integration capabilities. Lindsey said they would continue to remain on the lookout for more opportunities. “You can’t be in digital space and not have acquisitions at the top of your mind as part of your future strategy. We would like to bolster the organisation in areas like user experience capabilities as well as omni-channel development capabilities through acquisitions,” said Lindsey. Digital is a key area for the company, with the US and Europe driving revenues and growth in this segment. In the last two quarters, digital has consistently contributed to 21% of the firm’s overall revenues, and this is likely to sustain, and possibly go higher.
At present, NIIT Technologies is focused on helping customers use data and analytics to improve their digital experience and focusing on digital integration.
“From now to 2020, all our clients are expecting a period of hyper transformation. Our aim is to create more use cases in digital space, especially in the verticals that Incessant is focused on,” he said.