SAN JOSE, Calif.–(BUSINESS WIRE)–8×8, Inc. (NASDAQ:EGHT), the leading
provider of truly unified communications, today announced that according
to Synergy Research Group, an
independent market research firm, 8×8 is the worldwide leader in both
revenue and subscriber seats in the midmarket and enterprise segments of
the Unified Communications as a Service (UCaaS) industry. The Synergy
report, which was published on October 16, 2017, also highlighted
that the midmarket (101-1000 employees) and enterprise (1001+ employees)
segments are the fastest growing in the UCaaS market.
“UCaaS continues to provide a richer and more cost-effective system for
businesses to communicate and collaborate with employees, partners and
customers globally, and now adoption is accelerating up-market,” said
Jeremy Duke, Synergy Research Group’s founder and Chief Analyst.
“Traditionally, UCaaS served mostly smaller sized organizations, but now
we are seeing a significant market shift towards business segments over
100 seats and over 1,000 seats, which collectively are growing at 35
percent year over year in terms of subscriber seats. 8×8 recognized the
potential of cloud communications for midmarket and enterprise companies
early on, and is showing strength in capitalizing on this up-market
According to the report, 8×8 and the 8×8 Virtual Office UCaaS solution,
has the highest market share among all UCaaS vendors in the midmarket
and enterprise segments for both revenue, at 32.5 percent, and
subscriber seats at 27 percent.
“8×8 is helping companies realize their business potential by delivering
a truly unified communications solution, allowing employees and
customers to seamlessly communicate, better than ever before,” said
Vikram Verma, CEO at 8×8. “The Synergy report is both validation of our
leadership in the market, and acknowledgement of the innovation and
efforts to develop and deliver solutions with a clearly differentiated
and compelling value proposition for global midmarket and enterprise
8×8 now delivers one unified platform for cloud communications,
collaboration, and contact center solutions to improve IT efficiency and
reduce headaches; one seamless communications experience for employees
and customers; and one real-time data analytics platform for constant
learning and improvement. The company recently launched 8×8
Virtual Office® Editions, a suite of products designed to
revolutionize business communications. As part of the launch, 8×8
announced the new 8×8
Virtual Office X8, which offers unified communications,
collaboration and contact center in one solution. By eliminating the
communications silos that exist due to fragmented solutions, 8×8 Virtual
Office X8 allows companies to run their business faster and smarter with
a unified solution for efficient and seamless communications and
collaboration between employees, partners and customers.
About 8×8, Inc.
8×8, Inc. (NASDAQ:EGHT), the leading
provider of truly unified communications, powers over a million business
users worldwide. The 8×8 suite of products seamlessly weaves together
cloud telephony, messaging, meetings and contact center solutions with a
data analytics platform, helping modern organizations communicate at the
speed of employee and customer expectations. 8×8 uniquely combines one
unified management platform, one seamless communications experience for
employees and customers, and one real-time data analytics platform for
constant learning and improvement.
8×8® and 8×8 Virtual Office are trademarks of 8×8, Inc.